Fixez Reviews

Fixez has an overall rating of 4.6 based on 32 reviews. Customer feedback on Fixez is mixed: Fixez reviewers highlight positive aspects like wide selection of repair parts, competitive pricing, helpful customer service, fast shipping, which strongly appeal to DIY repair enthusiasts and tech-savvy consumers. However, Fixez is often criticized for its inconsistent product quality, occasional shipping delays, limited warranty options, website navigation issues.

4.6/5.0

32 reviews

5 Stars

16

4 Stars

10

3 Stars

2

2 Stars

0

1 Star

0

All Fixez Reviews (32)
HAYES
May 25, 2026
"Looks OEM, but be prepared to wait"
The screen looked like a legit OEM part and worked fine once I installed it. Just a heads up for anyone ordering, shipping took longer than I expected, so don’t count on getting it quickly if you need it right away.
vernon1990
May 20, 2026
"I reached out to customer service..."
I reached out to customer service and didn’t expect to hear back so quickly, but they replied almost right away. I even noticed the timestamp because I’d barely had time to switch tabs before the response came in. Really appreciated the fast help, thanks!
adrienne_Franklin85
May 08, 2026
"Found what I needed without any hassle"
The site was really easy to get around, and I found the parts quickly. Always nice when you don’t have to spend half the day searching.
ana.Truxillo
May 04, 2026
"Warranty was actually painless"
I had a problem pop up with a replacement screen a few weeks after installing it, so I contacted Fixez about the warranty and I was expecting the usual back and forth where you have to explain everything ten times, wait forever, send a bunch of proof, and still feel like you’re being brushed off.

Instead they replied quickly, asked me for a couple of pictures, and got the replacement sent out without turning it into a whole ordeal, which I really appreciated because it made the whole thing feel simple and low-stress, and I’d definitely feel fine ordering from them again.
hello_david220
April 15, 2026
"I usually find a decent discount here, it’s..."
I usually find a decent discount here, it’s not always the absolute best price but it’s still worth checking.
william-Pritchard
April 10, 2026
"Solid screen, just a little slow to arrive"
I got a replacement screen from Fixez and it’s been working well. The touch feels smooth, and the colors are close to the original screen. Shipping took a little longer than I expected, but the screen itself is useful and does the job like it should.
HOGAN
April 04, 2026
"I needed a new screen for my phone..."
I needed a new screen for my phone and fixez had one of the better prices compared to the other sites I was looking at. The quality was fine for what I paid, no complaints there. Shipping wasn’t lightning fast, but it also didn’t take forever. I did ask support about the order and they basically said something like, “It’s on the way and tracking should update soon,” which ended up being true. Overall, it was a good value and I’d probably use them again if I need another part...
davidbrown3263
March 22, 2026
"The parts showed up exactly as ordered —..."
The parts showed up exactly as ordered, no mix-ups or anything. I double-checked the model number just to be sure, and yep, everything matched what I needed. Happy with how it all turned out.
william_Serna92
March 20, 2026
"Replacement took a little while"
The replacement did take a bit to get sorted out, but it’s not even about that too much since it did get replaced eventually. Just wish the process had been a little quicker.
Jesse-white
March 04, 2026
"Battery’s been solid so far"
I ordered a replacement battery from fixez.com and so far it’s doing what I needed. My phone is lasting through the day again, which it definitely wasn’t with the old battery. Shipping was normal and I didn’t run into any problems. Nothing fancy to say, but I’m happy with it
jeannedenise3828
February 25, 2026
"Shipping was surprisingly fast, no big deal"
I ordered a replacement part from fixez and, you know, I was totally calm about waiting for it. Except then it showed up in just a couple days, way sooner than I expected. The packaging was fine, everything looked good, and there were no shipping issues at all. So yeah, pleasantly surprised, very calmly of course.
hello_tracy474
February 23, 2026
"I ordered a phone part from fixez.com..."
I ordered a phone part from fixez.com and overall it went well. I got emails when my order was placed and again when it shipped, so I didn’t feel like I had to keep checking or guessing what was going on. I had one question and the reply took a little longer than I would’ve liked, but they did get back to me and the answer made sense. I usually trust my instinct with sites like this, and this one felt reliable enough. Not a perfect experience, but definitely a good one.
trisha.Beck
February 19, 2026
"At Least the Shipping Wasn’t a Ripoff"
I was kind of expecting some ridiculous surprise fee at checkout like usual, but the shipping was actually cheap and straightforward. No weird extra charges, no nonsense, just a fair shipping cost for once
Roberta-cabrera
February 14, 2026
"My order showed up right on time..."
My order showed up right on time, i felt relieved when I saw the box was still clean with no dents or damage. Everything inside was packed really well, and none of the parts were broken. It just gave me a good feeling knowing it was handled properly. I’m really happy with the whole experience.
sally_Maldonado98
February 11, 2026
"Phone works now, but it took a bit"
so the phone is working now, but it definitely took a little effort to get it fixed. Not the easiest process, but I got there in the end
catherinewoods3849
February 09, 2026
"Just wanted to warn anyone worried..."
Just wanted to warn anyone worried about returning something here, it was actually quick and totally hassle-free for me. I expected a headache, but the whole process was easy enough
JaniceHillman_88
February 05, 2026
"Pretty trustworthy, just a little slow"
My order showed up fine, so I’d say the site feels legit to me. The only thing is it was a bit slow, but nothing too crazy. Overall, I’d probably use it again because it seemed PRETTY reliable.
john_Kowalski77
February 04, 2026
"Solid tools and an avoidable headache saved"
The tools I got from Fixez were solid and worked just fine for my repair. Nothing fancy, but they didn’t bend or feel cheap, and the bits fit well. it made the whole job a lot easier than trying to use random tools I already had lying around, which would’ve been a totally avoidable headache.
hello_cheryl649
February 03, 2026
"The specs matched exactly what was listed, and..."
The specs matched exactly what was listed, and I ended up getting the right part on the first try!!! Super easy and no guessing around!!!
josephine1997
January 30, 2026
"Pretty helpful for the install"
The guide made fixing my phone a lot easier. A couple steps were a tiny bit unclear, but I still figured it out and got it done okay.

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Fixez Q&A

I installed the screen protector on my phone and it has a big rainbow like spot .can you please call me @ 626 4222356 thanks david order #1200190

Is fixez a scam or a legit company?

Toni
January 04, 2020

“100% legit company. The only company I order from.”

I installed the screen protector on my phone and a big it has a big rainbow like spot . can you please call me ? 626 4222356 thanks david

IvanDixon
January 06, 2020

“Dude contact customer service - not some review site. These guys are busy making sure all of our orders are good - they do not read the review sites to see if you asked a question. Go to the website....click on contact us at the bottom OR click on the LIVE CHAT and ask their customer service. They have GREAT service but you are refusing to use it - that is on YOU !!”

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